{"id":228,"date":"2023-05-14T13:20:17","date_gmt":"2023-05-14T13:20:17","guid":{"rendered":"http:\/\/www.lagrande021.com\/?page_id=228"},"modified":"2023-06-22T20:53:39","modified_gmt":"2023-06-22T20:53:39","slug":"politika-privatnosti","status":"publish","type":"page","link":"https:\/\/www.lagrande021.com\/en\/politika-privatnosti\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"228\" class=\"elementor elementor-228\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81c4a0b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81c4a0b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52c4189\" data-id=\"52c4189\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8857ca elementor-widget elementor-widget-text-editor\" data-id=\"e8857ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"wp-block-heading\"><strong>Privacy Policy<\/strong><\/h4><p>Personal information is any information relating to a natural person whose identity is determined or determinable.,<br \/>directly or indirectly, in particular by name, identification number, location data,<br \/>an identifier in an electronic communications network or one or more of its<br \/>physical, physiological, genetic, mental, economic, cultural and social identity;<br \/>In order to sell online, it is necessary to collect and<br \/>we process a large number of data that enters the corpus of personal data.<br \/>If you are interested in how we process your data within our company, create<br \/>user databases and the like, Please be informed by further reading this text.<\/p><p>1. How do we collect or obtain your personal data?<br \/>We collect your personal data when it is relevant to your needs as a consumer, or for our<br \/>business (ex. when you order and \/ or purchase goods from us, when you register to send the newsletter-<br \/>a, viber messages, SMS, when you contact us, when you fill out surveys or give us feedback<br \/>information, and so on.).<br \/>We usually receive information directly from you, when you order certain products, fill in<br \/>a specific form.<br \/>In the following text, we will explain to you the purpose of data processing.<br \/>We will use your personal data for marketing purposes only if you agree to do so.<br \/>All your personal information is treated as confidential and kept in an appropriate manner. More<br \/>information in the longer text.<\/p><p><strong>2. What data we collect from you<br \/><\/strong>We collect only the necessary, basic data as well as those necessary for business and<br \/>informing the user in order to provide quality services.<br \/>The buyer through the online store can only be a registered user, in which case<br \/>we need to collect the following information: first and last name, address, E-mail address and contact phone.<br \/>For legal entities, we collect data on the full name, PIB, registration number, address of the legal seat<br \/>persons, name and surname of the contact person in front of the legal entity, e-mail of the company and the responsible person, as well as<br \/>information about the delivery address, if it differs from the address of the company&#039;s head office.<br \/>In addition to these personally identifiable information, i.e. personal data, we also collect information about<br \/>login to the website and user behavior (cookies)<\/p><p><strong>3. Cases in which the collection and processing of personal data is carried out<br \/><\/strong>Users of the site provide their personal data by entering the same in the contact form that is available<br \/>on the site, during online shopping, as well as when using, i.e. viewing the site through<br \/>Cookies.<br \/>The user&#039;s personal data is processed only with their explicit consent, in accordance with the<br \/>member of 15. The law on the protection of personal data (&#034;P.glasnik RS&#034;, br. 87 of 11\/13\/2018). Request for<br \/>giving consent is presented in a way that stands out from other issues, in an understandable and easy<br \/>available form, as well as with the use of clear and simple words, in accordance with the law.<\/p><p>3.1. Online shopping<br \/>The purchase of the product is online, according to Article 5. paragraph 1. point 8. The Consumer Protection Act (&#034;Sl.<br \/>glasnik RS&#034;, br. 62\/2014, 6\/2016 \u2013 dr. law and 44\/2018-dr. a type of long-distance contract that<br \/>concludes between us, as the seller and you, as the buyer\/consumer remotely, without simultaneous<br \/>the physical presence of the contractor, by the exclusive use of one or more means of communication<br \/>distance to the moment of conclusion of the contract, including the moment of conclusion itself.<br \/>The data we collect is necessary for the conclusion of a distance contract, the creation of<br \/>orders, realization, collection, receipt and resolution of complaints.<br \/>In the process of purchasing online, you need to enter your data in the provided fields.<br \/>You can browse the online store without registering, but it is necessary to purchase<br \/>you will be a registered user. When registering, you choose your own username (username).<br \/>the password, which you will use to log in to our website and for each subsequent purchase.<br \/>Registered users are responsible for the maintenance and confidentiality of their account and password, as well as<br \/>for all activities on our website that take place on your account and with your password.<br \/>3.2. Cookie policy-cookies<br \/>We use cookies to ensure that our website works, as well as to<br \/>improve our services and improve your browsing experience. Cookies are text files<br \/>placed on the computer of the person who visited the site for the purpose of collecting standard information regarding<br \/>by registering on the site and the behavior of that person during their stay on the site, which may be sent to the internet<br \/>the search engine that that Face uses. Cookies do not harm your device, do not contain viruses, trojans<br \/>or other malicious software. Cookies are used to store information about<br \/>the device you use. However, this does not mean that we are familiar with your identity.<br \/>Most browsers automatically accept cookies. However, you can set up your browser<br \/>so that no cookies are stored on your computer, or that a message always appears before the<br \/>creates a new cookie.<br \/>Browsing the online store is not conditioned on giving consent to the use of cookies, but<br \/>their complete disabling may mean that you cannot use all of our functions<br \/>websites.<\/p><p>3.3. The data collected during the visit of the Website is automatically<br \/>When you visit our website, the browser you use on your device will automatically and<br \/>without your activity send to the server of our website:<br \/>IP address of the device from which the query was sent and which has access to the internet,<br \/>date and time of access.,<br \/>name and URL of the file.,<br \/>the website \/ application from which it is accessed (referrer URL),<br \/>- the browser you are using and, if necessary, the operating system of the computer that supports the internet, as well as<br \/>your provider&#039;s name.<br \/>This data is temporarily stored by the server in a so-called log file for the following purposes::<br \/>- ensuring the establishment of an uninterrupted connection,<br \/>- ensuring the comfortable use of our website \/ application,<\/p><p>assess the safety and stability of the system.<\/p><p>If you are in your browser, operating system, or other settings of your device<br \/>they accepted the so-called geolocation, i.e. giving your consent, we use this function to<br \/>offer individual services based on your current location (for example, the location of the nearest<br \/>stores). We process location data exclusively for the stated purpose.<br \/>The legal basis for the processing of the IP address is a legitimate interest, arising from the above-mentioned purposes of processing<br \/>data, since it is a technical requirement for the operation of the site. We do not transfer this information to third parties<br \/>faces. The data is stored temporarily for the duration of the visit to the site, and then automatically deleted.<br \/>After you leave our website, the geolocation data is deleted.<br \/>3.4. Opening a user account on the website \/ application<\/p><p>If you make a purchase through an online store, we need a certain amount of data.<br \/>to carry out the sale. The user&#039;s data is stored in our<br \/>you have access to the system using your username and password (which you have chosen). These<br \/>the data is not and will not be publicly available at any time.<\/p><p>3.5. Contact us - different types of inquiries (Contact by e-mail, phone, via<br \/>social networks)<\/p><p>Depending on how you got in touch with us and the type of enquiry, this information may<br \/>include name, surname, phone number, email address, other information about you that you have exchanged<br \/>with us, and with regard to your question.<br \/>We may process the data collected in this way for the purpose of providing answers to your inquiries, for<br \/>the need to collect statistical data and profiling in order to improve our business. For<br \/>the needs of Statistics and profiling will be anonymized, so that the data obtained cannot be<br \/>connected to a specific face .<\/p><p>3.6. Marketing purposes-application to receive information about the current offer and promotions \u2013<br \/>Newsletter, Viber, Sms messages<\/p><p>On our website, as well as at the time of registration, we will offer you the service of sending<br \/>offers and promotions by mail, viber or SMS and on that occasion you should leave the following information:<br \/>name and surname, phone number - if it is viber or sms, email address if it is<br \/>Email Newsletters, and optional year of birth and half.<br \/>If you have consented to receive our notifications, we use your e-mail \/ phone number and possibly your<br \/>name, designation of Mr. or Mrs. if you choose to do so, to send information about new, existing or<br \/>improved services, promotions, sweepstakes \/ contests, news and offers. These<br \/>we store and process data for the purpose of sending notifications about current offers and promotions.<br \/>With your consent, we record your behavior as a user of our website, mobile<br \/>app and newsletter. The evaluation of the user&#039;s behavior includes, first and foremost, information about the sections of the<br \/>the links that you use there. This is how we create personalized<br \/>user profiles with your personal data and \/ or with your e - mail address in order to<\/p><p>enabled the creation of advertising offers in the form of newsletters, on-site advertisements and printed material,<br \/>tailored to your personal interests and thereby improve our offer.<br \/>Your consent to receive notifications about current offers and promotions or create<br \/>you can revoke personalized user profiles at any time. Recall<br \/>consent does not affect the admissibility of processing carried out on the basis of consent before revocation. It<br \/>you can do this by e.g. on our website unsubscribe from the admission list<br \/>announcements. The check-out Link can be found at the end of each newsletter. If you&#039;re withdrawing<br \/>consent, we will delete your data.<br \/>We would like to inform you that in case of sending newsletters\/viber\/sms we hire external partners and from<br \/>for this reason we provide them with your personal data, this will be done in accordance with Art. 45 of the GDPR. The law on<br \/>protecting personal data. The data will be kept as long as you agree.<\/p><p>3.7. Google Analytics<br \/>For the purpose of adapting the design and constantly improving our website, we use<br \/>so \u2013 called Google Analytics-a web analytics service provided by Google Inc. (&#034;Google&#034;). In volume<br \/>pseudonymized user profiles are created in the context and cookies are used. Cookies generate<br \/>the following information about your use of this website:<br \/>- browser type \/ version,<br \/>the operating system used,<br \/>- referrer URL (previously visited page),<br \/>hostname of the computer from which it is accessed (IP address),<br \/>- server query time<br \/>The data is used to evaluate the use of our website, to compile reports on<br \/>activities on the site and to provide other services related to the use of the site and the use of<br \/>internet. The data is processed for the purpose of market research and customization of these websites. IP<br \/>the addresses are anonymized, so it is not possible to establish identity (so-called IP masking). Nor<br \/>under what circumstances your IP address will not be associated with other Google data<\/p><p>For more information on data protection related to Google Analytics, visit the Google website<br \/>Analytics<br \/>3.8. Social networks<\/p><p>Data on social networks is largely processed by the operator himself, and in this part we have<br \/>limited impact.<br \/>More detailed information on the processing of data by the operators of social media platforms and<br \/>you can find the possibilities of objections in their data protection policies:<br \/>\uf0b7 Facebook: https:\/\/www.facebook.com\/privacy\/explanation<\/p><p>We collect information on social media in order to inform consumers about current events.<br \/>promotions and offers, in order to interact and improve relationships with followers.<br \/>Data collected on social networks based on consent-comments, videos, pictures,<br \/>layman, etc. announced by the operator. We do not share them with third parties and reserve the right to delete them.<\/p><p>illegal content, hate speech, explicit content and criminal data.<br \/>work.<br \/>There is a relationship with the social network operator in accordance with art. 45. Law (joint<br \/>responsibility):<br \/>For the web tracking methods provided by the social media platform operator, the operator and we are<br \/>jointly responsible. Web tracking can be done regardless of whether<br \/>you are logged in or registered on the social media platform. As we have already mentioned, unfortunately<br \/>we may only have limited influence on the web tracking methods of the operator, for example we cannot<br \/>turn them off.<br \/>The legal basis for web tracking methods is a legitimate interest, which consists in the fact that the platform<br \/>social media and a specific fan page are optimized.<\/p><p><strong>4. One year of keeping personal data<\/strong><br \/>Personal data will not be retained for longer than is necessary for the purpose for which they are<br \/>processed. If the period of storage of personal data is prescribed by law, the controller will retain<br \/>data in the statutory year. After completing the purpose, the data will be permanently deleted.<br \/>Data on realized purchases and buyers are kept as far as is provided by tax regulations<br \/>and regulations governing the contract of sale.<br \/>Registered users have the ability to track the history of order data through our<br \/>online stores, that is, through their user account and password at all times have<br \/>take a look at your purchases made. At your request, this data can be deleted.<\/p><p><strong>5. Who has access to your data?<\/strong><\/p><p>Within our company, access to the data that you have made available to us is only available to them.<br \/>sectors which are necessary for the fulfilment of contractual or legal obligations or for the purpose of<br \/>the pursuit of legitimate interests. Within the framework of the contractual relationship, we also engage other service providers,<br \/>who can gain access to your personal data. Compliance with data protection regulations<br \/>in these cases, the person is provided with a contract.<br \/>Personal data is processed in the Republic of Serbia.<\/p><p><strong>6. Are you obliged to provide us with your data?<\/strong><\/p><p>As part of our business relationship, you are obliged to provide us with personal data that are<br \/>necessary for the initiation, implementation and termination of a contractual relationship and for the fulfillment of obligations.<br \/>which are associated with it, as well as for whose collection we have a legal obligation or are entitled to<br \/>basis of legitimate interests. Without this data, as a rule we will not be able to start<br \/>business relationship with you.<\/p><p><strong>7. What rights do you have as a data subject?<\/strong><br \/>right to information-employees and other data subjects have the right to be informed<br \/>informed of their rights, obligations and matters relating to the processing of their<br \/>personal data, within the meaning of the provisions of the personal data protection act, even before<br \/>start processing this data<br \/>right of access \u2013 to give you access to your personal data, to respond to<br \/>what purposes the data concerning you is used, as well as to access such personal data, to<br \/>you are aware of the purpose of the processing, the categories of your personal data that we Store, third parties or categories of<br \/>the third parties with whom your personal data is shared, the period for which we retain the data.<br \/>For the right to correct and supplement \u2013 to request the correction of incorrect, incorrectly entered and \/ or outdated<br \/>data;<br \/>the right to delete and withdraw consent to processing \u2013 to request the deletion of your personal data.<br \/>data if the processing is based on your consent. You can revoke your consent in<br \/>at any time, by unsubscribing in the manner we have foreseen (by sending a message to<br \/>a specific number or via a specific link) as well as by sending a message to our e-mail address<br \/>companies. If the basis for the collection of your data is a law or a legitimate interest, no<br \/>we can comply with your request to delete data;<br \/>right to restriction of processing-to restrict the processing of your data if you believe that<br \/>illegal processing, if you have raised an objection or if you believe that we no longer need your<br \/>data;<br \/>the right to object \u2013 to object to the way we process your data, even<br \/>in cases where it is not disputed that we process data in accordance with the law;<br \/>to file a complaint with the Commissioner for personal data protection, in accordance with the law.<\/p><p><strong>8. Handling in case of personal data breach<\/strong><\/p><p>In the event of a personal data breach, we are obliged to breach personal data that may<br \/>produces a risk to the rights and freedoms of natural persons, we inform the commissioner without undue delay,<br \/>or, if possible, within 72 hours of knowledge of the injury.<br \/>If the controller fails to act within 72 hours of learning of the breach, it is obliged to give reasons<br \/>for which he did not act in that year.<br \/>The processor is obliged, upon learning of the personal data breach, without undue delay<br \/>inform the operator of the injury.<br \/>Notice from Section 1. this article must contain at least the following information::<br \/>1) a description of the nature of the personal data breach, including the types of data and the approximate number of persons to whom<br \/>data of this type are related, as well as the approximate number of personal data whose security has been violated;<br \/>2) the name and contact details of the data protection officer or information on other ways in which<br \/>you can get information about the injury;<br \/>3) a description of the possible consequences of the injury;<br \/>4) a description of the measures taken by the controller or proposed in connection with the infringement,<br \/>including measures taken to mitigate adverse effects.<br \/>If a breach of personal data can result in a high risk to the rights and freedoms of natural persons,<br \/>the controller is obliged to inform the data subject about the breach without undue delay.<\/p><p><strong>9. Entry into force and changes to the Privacy Policy<\/strong><\/p><p>This policy shall enter into force on 26.10.2020.year.<\/p><p>The Privacy Policy will be subject to regular revisions, and we will post any updated version on the website.<br \/>this web site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politika privatnosti Podatak o li\u010dnosti je svaki podatak koji se odnosi na fizi\u010dko lice \u010diji je identitet odre\u0111en ili odrediv,neposredno ili posredno, posebno na osnovu imena, identifikacionog broja, podataka o lokaciji,identifikatora u elektronskim komunikacionim mre\u017eama ili jednog, odnosno vi\u0161e obele\u017eja njegovogfizi\u010dkog, fiziolo\u0161kog, genetskog, mentalnog, ekonomskog, kulturnog i dru\u0161tvenog identiteta;Da bi se realizovala prodaja preko interneta, [&hellip;]<\/p>\n","protected":false},"author":133,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-228","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/pages\/228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/users\/133"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/comments?post=228"}],"version-history":[{"count":12,"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/pages\/228\/revisions"}],"predecessor-version":[{"id":1066,"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/pages\/228\/revisions\/1066"}],"wp:attachment":[{"href":"https:\/\/www.lagrande021.com\/en\/wp-json\/wp\/v2\/media?parent=228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}